PRE-ORDERS

Order processing: Pre-orders will be processed on their cut-off date provided, it may take up to 10 business days to fulfil the process of shipping after the cut-off date has passed.

SHIPPING

Shipment confirmation & order tracking: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

AUSTRALIA

Delivery Estimates

Australia Post Standard: 3-10 business days*

INTERNATIONAL

Delivery Estimates

Australia Post Standard: 6-10 business days between metro area*

Australia Post Express: 4-8 business days between metro area*

Customs, Duties and Taxes: Ashlee Tough is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

*These are rough estimates and do not allow for any unforeseen delays caused by the courier